Order Status

Order Status

Track the shipping status of an order placed online, a repair or a replacement phone. Please allow 14 days for processing and shipping of your order before contacting us.

*First Name:
*Last Name:
*Zip Code:
*Phone Number:
 example: 555-555-5555
*Confirmation or Order Number:
*Date of Purchase:
*Model Number:
Security Code:


Required information marked with an asterisk (*)

You may also contact us by telephone at 1-800-595-9511
Mon – Fri, 6:00 AM – 6:00 PM Pacific Time.

For Canadian customers, please call 1-800-267-7377
Mon – Fri, 6:00 AM – 3:00 PM Pacific Time.