My Caller ID Announce (Voice Announce CID) isn't easy to understand at times.
Caller ID Announce / Voice Announce CID is a feature on selected models. It will announce the caller’s name and/or phone number, if provided by Caller ID. If you are unsure if your model has this feature, check your User’s Manual.
If you are not close to the phone when a call comes in, you may not hear or understand the announced name or number. Depending on the complexity of the caller’s name, it may not be pronounced correctly. This is normal and is not a malfunction of your phone. Using the cordless handset, you can turn Caller ID Announce OFF. You can keep Caller ID Announce turned ON for either the Handset or Base, or turn it OFF for both. Consult your User’s Manual for details.