Problem:
How do I obtain support on my VTech product that is no longer under warranty?
Solution: First, please visit our PRODUCT SUPPORT > FREQUENTLY ASKED QUESTIONS link for valuable tips on how to troubleshoot your product. If this does not solve the problem, please visit our Customer Loyalty website to participate in an exciting program that allows you to replace your product at reduced prices with a new, one year warranty. Details on our Customer Loyalty program can be found at WARRANTY > WARRANTY SUPPORT AND RETURNS. Click on the link: THE PRODUCT WAS PURCHASED MORE THAN ONE YEAR AGO. You will find the address to the VTech Loyalty website.
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