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ErisTerminal® SIP Color Touch Screen Deskset
VSP861
Supports 8 SIP lines/accounts with 5-inch color touch screen and the built-in DECT 6.0 allows pairing with a DECT wireless handset (VSP601) and/or a headset (VSP505/VH6102)
Manuals & Documentation
Type | Files | Version | Released | Download |
---|---|---|---|---|
Firmware | VSP861 Firmware - Ver. 2.0.5.3 (.img) |
2.0.5.3 | November 2017 | Download |
Manuals & Guides | VSP861 Administrator and Provisioning Manual | October 2017 | Download |
|
Manuals & Guides | VSP861 User's Manual | April 2017 | Download |
|
Manuals & Guides | VSP861 Quick Start Guide | February 2017 | Download |
|
Specification Sheet | VSP861 Specifications Sheet | February 2018 | Download |