Product Support
Welcome to Product Support. Enter your model number to retrieve manuals, frequently asked questions (FAQs), troubleshooting tips, and additional resources.
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How To Find Your Model Number
Turn over the base of your product to locate the model number as illustrated in the image below.
ErisTerminal® SIP DECT Cordless 4-Line Deskset
VDP658
Accessory deskset only - requires a VDP650 SIP DECT 4-Line Base Station
Manuals & Documentation
| Type | Files | Version | Released | Download |
|---|---|---|---|---|
| Firmware | VDP658 firmware - Ver. 1.0.4.6
|
1.0.4.6 | August 2022 | Download |
| Manuals & Guides | VDP658 Quick Start Guide | June 2018 | Download |
|
| Manuals & Guides | VDP658 User's Manual | June 2018 | Download |
|
| Manuals & Guides | Also sold as the Snom M18 | Download |
||
| Manuals & Guides | VDP658 Specifications Sheet | Download |