Product Support
Welcome to Product Support. Enter your model number to retrieve manuals, frequently asked questions (FAQs), troubleshooting tips, and additional resources.
Need help finding your model number? Take a look here.
How To Find Your Model Number
Turn over the base of your product to locate the model number as illustrated in the image below.
VS13112-2
Manuals & Documentation
- To benefit from the support that VTech offers, follow the walkthroughs below to locate the appropriate manuals and helps.
- Look for the white label with the serial number on the back of your home viewer.
- The serial number consists of 11 characters.
S/N: XXXXXXXXXXX
How to check the serial number of your Wireless Monitoring System?Home viewers with serial numbers starting with "2P"
VS13112-2 Installation guide
VS13112-2 Quick start guide
VS13112-2 Home viewer app manual
VS13112-2 Mobile app manual
VS13112-2 Important safety instructions
Home viewers with other serial numbers
VS13112-2 Installation guide
VS13112-2 Quick start guide
VS13112-2 Home viewer app manual
VS13112-2 Mobile app manual
VS13112-2 Important safety instructions