How can I reduce static and noise on my phone?
If you subscribe to DSL internet service using your telephone line, DSL filters must be plugged into EVERY phone jack that has a phone attached. The DSL signal can cause static/noise, squealing (similar to fax tones), caller ID disruption and other issues on your line. DSL filters block the high frequency DSL signals from being transmitted to the telephone. For most installations, it is recommended that you connect the plug end of the DSL filter into the telephone jack, then connect a telephone line cord between the filter and your phone. For an installation video, go to the How do I install a DSL filter FAQ. Please contact your service provider to obtain DSL filters and installation information.
If your cordless handset has a CHANNEL (or CHAN) button, press it in order to improve the sound quality. You many need to press the button more than once.
Move the handset closer to the base. The operating range may vary with environmental conditions and time of use. There may be places within your environment that a cordless phone will not work well. If the problem only occurs in certain areas of your environment, you can conclude that there is nothing wrong with the phone. Consider trying a phone that operates on a different wireless frequency.
To get better reception, try moving the telephone base to higher location. Relocate telephone base near a window if using telephone outside.
Other electronic products (i.e., 802.11 wireless networking products, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones) can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.
If your phone shares a power outlet with a modem, or if it is plugged in to a shared surge protector, try plugging the phone (or modem/surge protector) in at a different location. If this solves the problem, relocate your phone or modem farther apart from one another, or use separate surge protectors.
If you have connected this telephone to a phone jack that has not been used before, or that has not been used in sometime, there may be problems with this jack that you are not aware of. Use a telephone jack that you know is in proper working order.
You may have a line problem. To test for a line problem, test your unit at another location such as your neighbor's or relative's house. If your unit works at another location, contact your local telephone company.