VTech Cordless Phones

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Product Support

Welcome to the VTech Product Support Center. To get started: Select a product category from the left or select your model number below to go straight to support and troubleshooting for that product.

Select your model number to begin troubleshooting:

How do I find my model number?

OR view basic troubleshooting tips:

	How do I install a DSL filter?
	Why is my Answering System not recording messages?
	Why am I not receiving Caller ID?
	I want to dial a phone number found in my Caller ID log, but the number is not displayed correctly. What can I do?
	Can I leave my cordless handset in the charger when I'm not using it?
	My battery pack does not last very long between charges. I am charging the handset more frequently. What should I do?
	My phone is not working properly. Do you think purchasing a replacement battery(s) might fix the problem?
	My telephone product is suddenly acting strange or stopped working altogether. What can I do?
	I am using magicJack, and my phone is not working correctly.
	My answering system plays my greeting to callers but will not record messages. Why?
	How can I reduce static and noise on my phone?
	Why is CL ( or C ) flashing in the base message window?
	How can I improve the sound quality on my cordless phone?

OR view our service and order support tips:

	How do I obtain warranty support on my VTech product?
	How do I obtain support on my VTech product that is no longer under warranty?
	How do I find a battery for my VTech product?
	How do I obtain a part (excluding batteries) for a my model; such as a belt clip, user's manual, AC adaptor, wall mount bracket or battery compartment cover?
	I want to expand my VTech multi-handset product, how do I find the handset I need?
	How do I get status on a product or accessory I ordered?
	How do I obtain information about Caller ID Service?

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