Product Support
Welcome to Product Support. Enter your model number to retrieve manuals, frequently asked questions (FAQs), troubleshooting tips, and additional resources.
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ErisTerminal® SIP Deskset
VSP725
Support for up to 3 SIP lines/accounts with 12 keys that provide 24 programmable functions and the built-in DECT 6.0 allows pairing with a DECT wireless handset (VSP601) and/or a headset (VH6102)
Manuals & Documentation
| Type | Files | Version | Released | Download |
|---|---|---|---|---|
| Data Sheet | ErisTerminal Data Sheet | December 2015 | Download |
|
| Firmware | VSP725 Firmware - Ver. 1.1.4.0 (.img)
|
1.1.4 | May 2016 | Download |
| Firmware | VSP725 Firmware - Ver. 1.1.4.0 (.img)
|
1.1.4 | May 2016 | Download |
| Manuals & Guides | VSP725 Deskset User Guide - Rev 6 | 1.1.4 | May 2016 | Download |
| Manuals & Guides | VSP725 Deskset Quick Start Guide - Rev 4 | 1.1.4 | May 2016 | Download |
| Manuals & Guides | VSP725 Deskset Administrator and Provisioning Manual - Rev 9 | 1.1.4 | May 2016 | Download |
| Specification Sheet | VSP725 Specifications Sheet | February 2017 | Download |
|
| Templates | VSP725 Customizable Labels For Programmable Keys (PDF) | Download |
| Type | Files | Version | Released | Download |
|---|---|---|---|---|
| Firmware | VSP725 Firmware - Ver. 1.1.2.0 (.img)
|
1.1.2 | April 2016 | Download |
| Firmware | VSP725 Firmware - Ver. 1.1.1.1 (.img)
|
1.1.1.1 | October 2015 | Download |
| Firmware | VSP725 Firmware - Ver. 1.0.5A (.img)
|
1.0.5A | July 2015 | Download |
| Firmware | VSP725 Firmware - Ver. 1.0.3B (.img)
|
1.0.3A-B | March 2015 | Download |
| Firmware | VSP725 Firmware - Ver. 1.0.3 (.img)
|
1.0.3 | November 2014 | Download |
| Firmware | VSP725 Firmware - Ver. 1.0.2 (.img) |
1.0.2 | November 2014 | Download |
| Manuals & Guides | VSP725 Deskset User Guide - Rev 5 | 1.1.1.1 | October 2015 | Download |
| Manuals & Guides | VSP725 Deskset Administrator and Provisioning Manual - Rev 7 | 1.1.1.1 | October 2015 | Download |
| Manuals & Guides | VSP725 Deskset User Guide - Rev 4 | 1.0.5A | July 2015 | Download |
| Manuals & Guides | VSP725 Deskset Administrator and Provisioning Manual - Rev 6 | 1.0.5A | July 2015 | Download |
| Manuals & Guides | VSP725 Deskset Quick Start Guide - Ver. 1.0.3B (PDF) | 1.0.3A-B | March 2015 | Download |
| Manuals & Guides | VSP725 Deskset Administrator and Provisioning Manual - Ver. 1.0.3B (PDF) | 1.0.3A-B | March 2015 | Download |
| Manuals & Guides | VSP725 Deskset User Guide - Ver. 1.0.3B (PDF) | 1.0.3A-B | March 2015 | Download |
| Manuals & Guides | VSP725 Deskset Administrator and Provisioning Manual - Ver. 1.0.3 (PDF) | 1.0.3 | November 2014 | Download |
| Manuals & Guides | VSP725 Deskset Quick Start Guide - Ver. 1.0.3 (PDF) | 1.0.3 | November 2014 | Download |
| Manuals & Guides | VSP725 Deskset User Guide - Ver. 1.0.3 (PDF) | 1.0.3 | November 2014 | Download |
| Specification Sheet | VSP725 Specifications Sheet | May 2016 | Download |
|
| Specification Sheet | VSP725 Specifications Sheet | December 2015 | Download |
|
| Specification Sheet | VSP725 Specifications Sheet | December 2015 | Download |
|
| Specification Sheet | VSP725 Specifications Sheet | July 2015 | Download |