Product Support
Welcome to Product Support. Enter your model number to retrieve manuals, frequently asked questions (FAQs), troubleshooting tips, and additional resources.
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Turn over the base of your product to locate the model number as illustrated in the image below.
ErisTerminal® SIP DECT 4-Line Base Station
VDP650
Register up to 10 cordless handsets and/or desksets with key system emulation
Manuals & Documentation
| Type | Files | Version | Released | Download |
|---|---|---|---|---|
| Firmware | VDP650 firmware - Ver. 1.0.4.8
|
1.0.4.8 | August 2022 | Download |
| Manuals & Guides | VDP650 Quick Start Guide | June 2018 | Download |
|
| Manuals & Guides | VDP650 User's Manual | June 2018 | Download |
|
| Manuals & Guides | VDP650 Admin Provisioning Manual | June 2018 | Download |
|
| Manuals & Guides | Also sold as the Snom M100 | Download |
||
| Specification Sheet | VDP650 Specifications Sheet | Download |
| Type | Files | Version | Released | Download |
|---|---|---|---|---|
| Firmware | VDP650 firmware - Ver. 1.0.2.3.a
|
1.0.2.3.a | July 2019 | Download |
| Firmware | VDP650 firmware - Ver. 1.0.0.9
|
1.0.0.9 | October 2018 | Download |
| Firmware | VDP650 firmware - Ver. 1.0.0.8
|
1.0.0.8 | October 2018 | Download |
| Firmware | VDP650 firmware - Ver. 1.0.0.7 |
1.0.0.7 | June 2018 | Download |